gamba Casino & Sportsbook Data Care
This page describes what we collect when you use gamba and how we keep that data protected. Our privacy policy outlines our commitments to you regarding personal information, identity documents, payment details, and account activity. We are transparent about how we handle data and who has access to it.
We at gamba collect personal data only as necessary to operate our platform, verify your identity, process deposits and withdrawals, and comply with legal obligations. Your data is encrypted in transit and at rest. We do not sell your information to advertisers or marketing firms. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), regulatory authorities where required by law, and essential service providers.
This policy applies to all users of our gamba platform, whether you access via desktop browser, mobile app, or mobile browser. By creating a gamba account, you agree to this privacy policy.
What we collect on gamba
We at gamba collect your full name, date of birth, email address, phone number, and residential address during account signup. We also request identity documents (national ID, passport, or driver's licence) and proof of address (utility bill, bank statement, or government letter) for identity verification. We collect your banking or e-wallet information (account number, name, payment method type) to process deposits and withdrawals.
When you use our gamba platform, we log your activity: login times, tournaments entered, amounts staked, results, withdrawals requested, and any messages you send to our support team. We collect your IP address, browser type, device model, and operating system to detect fraud and unauthorised access. We use cookies and similar technologies to remember your login state and personalise your gamba experience.
We do not collect sensitive health data, financial records beyond payment information, or any data you do not provide directly. We do not track your browsing outside gamba. If you contact us by email or in-app messaging, we retain your correspondence for dispute resolution and compliance record-keeping.
How we use your data on gamba
We at gamba use your personal information to create and manage your account, verify your identity (KYC), process deposits and withdrawals, deliver tournament results, and respond to your support inquiries. We use your activity logs to detect fraud, prevent duplicate accounts, and enforce our terms. We may contact you by email or SMS to notify you of account security events, withdrawal delays, or important platform updates.
Our gamba system uses your data to personalise your experience: remembering your preferred payment method, showing you tournament schedules matched to your interests, and notifying you of new slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) or live-casino sessions. We analyse aggregated, anonymised data to improve our platform and fix technical issues. We do not use your data for marketing to third parties or selling to data brokers.
Third-party data sharing on gamba
We at gamba share data with payment processors to verify your identity and process transactions. Our processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks mobile banking, local payment, online payment, e-wallet) store encrypted payment tokens but do not receive your full card or account details. They maintain their own privacy policies and are bound by payment-industry data-protection standards.
We may share data with regulators, tax authorities, and law-enforcement agencies if required by law or court order. We disclose only the minimum information necessary to comply. We may share aggregated, anonymised statistics about gamba users with research partners and business advisors, but such data cannot identify you individually.
We do not share your personal data with social-media platforms, email-marketing vendors, or advertising networks. We do not use your data to build profiles for third-party targeting. If you use social-login options (if available), we request only essential information and do not grant access to your social-media account.
Your privacy on gamba is not a commodity. We treat your data as confidential and essential to your account security.
Security measures on our gamba platform
We at gamba protect your data using industry-standard encryption (SSL/TLS) for all communication between your device and our servers. Your password is hashed using a strong algorithm and never stored in plain text. Identity documents are encrypted and stored in restricted-access servers. Payment information is tokenised—we do not retain full card numbers or account details; payment processors handle sensitive data.
Our gamba servers are protected by firewalls, intrusion-detection systems, and regular security audits. We require two-factor authentication (2FA) as an optional but recommended security measure. Our staff access personal data only when necessary and are bound by strict confidentiality agreements. We monitor our systems for unauthorised access and respond to any breach within 24 hours.
We undertake to notify you immediately if we detect unauthorised access to your gamba account or a data breach affecting your information. We provide clear guidance on account recovery (password reset, 2FA reset) if you suspect compromise. We do not process your data outside the Indonesia region unless necessary for regulatory compliance or payment processing, in which case data is encrypted in transit.
Your rights and choices on gamba
You have the right to access, update, or delete your personal data on gamba. Log into your account settings to update your name, email, phone, or payment method. You may request a full copy of your data by contacting our support team. We provide this within 10 business days.
You may request deletion of your gamba account and associated personal data. We retain core identity information (name, ID, address) for five years for regulatory compliance but delete all other data upon your request. You may opt out of marketing emails by clicking the unsubscribe link in any message or contacting our support team. You may disable cookies in your browser settings, though this may affect gamba platform functionality.
We do not use your data for automated decision-making or profiling that has legal consequences. If you have concerns about how we handle your data, contact our privacy team via email (included in your account settings). If we cannot resolve your concern, you have the right to lodge a complaint with your local data-protection authority.
Cookies and tracking on gamba
Our gamba platform uses cookies to maintain your login session, remember your preferences, and detect fraud. Cookies are small files stored on your device and sent to our servers with each request. We use session cookies (deleted when you log out) and persistent cookies (remain for 30 days unless you clear them). We do not use cookies for cross-site tracking or to build profiles for third parties.
We do not use analytics services like Google Analytics on gamba. We use internal analytics to measure platform performance and user behaviour in aggregate only. You can disable cookies in your browser settings, but doing so may prevent you from logging into gamba. We do not place retargeting pixels or conversion trackers on our site.
Policy updates and contact on gamba
We may update this privacy policy anytime. Changes are effective immediately upon publication. We notify you by email if we make material changes (e.g. new data sharing or retention practices). You may contact our privacy team at the email address in your gamba account settings to discuss this policy, request data access, or report concerns.
This privacy policy is governed by the laws of the jurisdiction where our gamba services operate. By using gamba, you consent to the collection, use, and retention of your data as described in this policy.
Data residency and international transfers on gamba
Our gamba servers are located primarily in the Indonesia region. Your personal data is stored on these servers. In some cases, we may use third-party cloud providers (e.g. for backup or disaster recovery) whose servers may sit outside Indonesia. All data transfers are encrypted. We ensure any processors outside Indonesia comply with international data-protection standards equivalent to local law.
If you access gamba from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere, your data is processed according to this policy regardless of your location. We do not store different copies of your data by region; all users share the same secure infrastructure and privacy protections.